Privacy Policy
Terms and Conditions
Email: lknox@nexamortgage.com
NMLS: LaTonia Knox NMLS #2596429 | NEXA Mortgage LLC NMLS #1660690
Privacy Policy (SMS Compliant)
Last Updated: 8/10/2025
What type of information do we collect?
We receive, collect, and store any information you enter on our website or provide to us in any other way, including:
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Name, phone number, email address, and mailing address
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Loan application details and related financial information
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Communications between you and our company
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IP address, browser type, and site usage data
How do we collect information?
When you submit a form, request a quote, apply for a loan, or otherwise interact with our site, we collect the personal information you provide. Your personal information will be used for the purposes outlined in this policy.
Why do we collect such personal information?
We collect personal and non-personal information to:
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Process and evaluate mortgage applications
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Provide customer service and respond to inquiries
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Send loan updates, service-related messages, and marketing communications, including SMS text messages with your consent
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Improve website performance and marketing
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Comply with applicable laws and mortgage regulations
SMS/Text Messaging Policy
By providing your mobile phone number, you consent to receive text messages from Fort Knox Solutions powered by NEXA Mortgage regarding your loan inquiry, application status, and related services.
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Message frequency varies.
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Message and data rates may apply.
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Reply STOP to opt out at any time.
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Reply HELP for help or email lknox@nexamortgage.com.
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We do not sell or share your mobile number with unaffiliated third parties for their marketing purposes.
Data Storage & Security
We store your data securely using industry-standard safeguards. Our mortgage platform partners, including Arive and Wix.com, may store your information on secure servers behind firewalls.
Withdrawal of Consent
You can withdraw your consent at any time by emailing lknox@nexamortgage.com, replying STOP to any text message, or mailing:
Fort Knox Solutions powered by NEXA Mortgage
11720 Amber Park Dr, Suite 160 PMB, Alpharetta, GA 30009